Guest-Focused Hotel Housekeeping Attendant

Pyramid Global Hospitality; Cleveland (OH); On-site; USD 17,000 - 24,000; Full time

Job summary

Pyramid Global Hospitality in Beachwood, Ohio, is seeking a dedicated House Attendant to join our housekeeping team. You will ensure public spaces and guest rooms meet high standards of cleanliness and comfort, contributing to memorable stays for guests across our properties.

The role emphasizes attention to detail, reliability, and teamwork. You will walk floors, deliver linens and amenities, respond to guest requests, and help maintain a welcoming, spotless environment for all guests.

Qualifications

• Housekeeping experience desirable.
• Neat, pleasant personality.
• Good time management and reliability.
• Able to stand for long periods and move about the property.
• Able to communicate effectively with guests and team.
• Able to lift and carry loads up to 50 lbs.

Responsibilities

• Engage with guests to ensure their stay is going well.
• Work as a team to accomplish the goal of resort/hotel cleanliness.
• Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen.
• Pickup clean linen and refill the par stock of linen on each floor pantry.
• Deliver towels, cribs, cots and other items to the guest rooms on requests.
• Perform duties of room attendant when necessary.
• Refill the par stock of guest amenities and supplies on each floor pantry.
• Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms.
• Clean all public areas in the prescribed manner while following department standard operating procedures.
• Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner.
• Always respond in a friendly, helpful manner to guests and other team members.

Skills

Housekeeping experience

Neat and pleasant personality

Time management skills

Effective communication

Physical stamina

Lift up to 50 lbs

Job description

Pyramid Global Hospitality in Beachwood, Ohio, is seeking a dedicated House Attendant to join our housekeeping team. You will ensure public spaces and guest rooms meet high standards of cleanliness and comfort, contributing to memorable stays for guests across our properties.

The role emphasizes attention to detail, reliability, and teamwork. You will walk floors, deliver linens and amenities, respond to guest requests, and help maintain a welcoming, spotless environment for all guests.