Guest Experience Attendant – Farm-to-Table Dining

Omni Hotels & Resorts; Dallas (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Omni Dallas Hotel’s Texas Spice restaurant is seeking a Dining Room Attendant to ensure outstanding guest experiences with friendly, professional service and meticulous attention to cleanliness.

You will maintain uniform standards, stock and set tables, assist servers, and keep beverage areas well organized while learning the resort’s menu and beverage offerings. Training and staff meetings support growth within the F&B program.

Qualifications

• Must have unexpired Food Handlers and TABC – or obtain upon hire.
• The ability to clearly and pleasantly communicate with guests, members, management and co-workers, both in person and by telephone.
• Must be able to work in a fast-paced environment and multitask.
• Must be able to work flexible shifts including nights, weekends, and holidays.
• Must be able to stand and walk for an extended period or for an entire shift.
• Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance.
• Working in the interior of hotel, dining room and restaurant kitchen, with occasional travel around resort property as needed.
• Exposure to various cleaning chemicals.

Responsibilities

• Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the Resort.
• Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.
• Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service.
• Wipe down all service trays with fresh sanitizer water daily.
• Bus tables.
• Stock supplies and maintain full ice supply for side stations.
• Put away product delivery items.
• Transporting prepared food from kitchen to floor in a timely manner.
• Ensure expo food items are covered and dated. Discard expired items.
• Set tables with clean, pressed linen, china, silver, and glassware.
• Ensure furniture and floors are clean and arranged according to specifications.
• Assist servers during operating hours to help meet business demands, i.e. refilling guest drinks.
• Remove any extra settings.
• Inspect and clean coffee maker/urn, cappuccino machine, beverage machines, trays, dishware, silverware, glassware.
• Must maintain full familiarity with menus and knowledge of beverage offerings.
• Always wear gloves when handling food.
• Maintain knowledge of the resort property.
• Attend department meetings and other required trainings.
• Perform any other duties as assigned by management.

Skills

Communication

Multitasking

Guest service

Flexibility

Food safety

Education

Food Handlers certification

Job description

Omni Dallas Hotel’s Texas Spice restaurant is seeking a Dining Room Attendant to ensure outstanding guest experiences with friendly, professional service and meticulous attention to cleanliness.

You will maintain uniform standards, stock and set tables, assist servers, and keep beverage areas well organized while learning the resort’s menu and beverage offerings. Training and staff meetings support growth within the F&B program.