Guest Experience Attendant – Cleanliness & Hospitality

Mcr-Hotels; Middlesex Township (PA); On-site; USD 23,000 - 29,000; Full time

Job summary

Residence Inn Carlisle is seeking a diligent Houseperson to keep hallways, public spaces and storage areas clean and organized, while delivering warm guest service.

You will restock amenities, assist housekeeping, handle luggage, and report maintenance issues. A positive attitude, flexibility to work varied shifts, and the ability to follow guidelines are essential.

Join a team focused on happy guests, spotless cleanliness, and consistent quality in a welcoming, team-oriented environment.

Qualifications

• Experience in hospitality or service preferred.
• Positive attitude and willingness to learn.
• Ability to follow established guidelines and procedures.
• Ability to work in stressful, high-pressure situations.
• Effective listening and conflict resolution skills.
• Clear and effective communication.
• Desire to serve guests with warmth.

Responsibilities

• Luggage handling: store and retrieve luggage or packages for guests as needed.
• Cleaning and trash management: clean/maintain hallways, stairs, service areas and collect trash.
• Furniture upkeep: monitor public space furniture and report issues to management.
• Restocking: maintain stock in guest floor linen closets and amenities; replenish as needed.

Skills

Hospitality experience

Can-do attitude

Communication

Listening

Teamwork

Pace under pressure

Punctuality

Flexible schedule

Job description

Residence Inn Carlisle is seeking a diligent Houseperson to keep hallways, public spaces and storage areas clean and organized, while delivering warm guest service.

You will restock amenities, assist housekeeping, handle luggage, and report maintenance issues. A positive attitude, flexibility to work varied shifts, and the ability to follow guidelines are essential.

Join a team focused on happy guests, spotless cleanliness, and consistent quality in a welcoming, team-oriented environment.