Guest Experience Attendant

Thornton Golden Corral; Thornton (CO); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Flexible work schedule

Clear and defined training

Career growth

Medical benefits

Dental benefits

Vision benefits

401k

On Demand Pay

Job summary

Thornton Golden Corral is seeking a Guest Experience Attendant to ensure a pleasurable dining experience for guests. You will maintain the cleanliness and presentation in bar areas, floors, and restrooms during peak periods, while remaining attentive, helpful, and pleasant in appearance.

Responsibilities include describing menu offerings, maintaining stocking levels, assisting guests, and upholding health and safety standards in a fast-paced environment.

Qualifications

• Successful completion of Golden Corral's safety courses and position certification.
• Experience in food handling and customer service is a plus.

Responsibilities

• Describe all menu offerings and where they are located on the Buffet.
• Ensure products are available and inform back of house when needed.
• Assist guests at buffets and provide friendly service.
• Maintain a friendly and courteous demeanor with guests.
• Clean and stock restrooms and bar areas; report maintenance.
• Sweep floors and maintain cleanliness around buffets.
• Follow health department laws and company standards.

Skills

Guest service

Food safety awareness

Cleanliness

Education

Co-worker Food Safety and Sanitation certification

Tools

Mops & cleaning tools

Job description

WHAT YOU CAN EXPECT:

We offer the opportunity to grow and develop to your personal best. We have amazing benefits like:

• Flexible work schedule.
• Clear and defined training.
• Career growth, you are our future!
• Other benefits include Medical, Dental and Vision, and 401k.
• We Offer On Demand Pay.

WHAT YOU WILL DO:

The Guest Experience Attendant's primary responsibility is ensuring the Guest's Pleasurable Dining Experience. The Guest Experience Attendant will focus on maintaining the cleanliness and presentation in the bar areas, floors, and restrooms during peak periods. Because of their presence in these Guest areas, the Guest Experience Attendant must be attentive, helpful, and pleasant in appearance and personality.

ACCOUNTABLILITIES/RESPONSIBILITIES:

Guest Service:

• Assists Guests by being able to describe all menu offerings and where they are located on the Buffet.
• Ensures that products are available and inquires of back of house Co-Workers when they will have product available.
• Offers assistance to any Guests who may need help and assists Guests at the buffets when requested.
• Is friendly and courteous with Guests at all times.

Cleanliness:

• Cleans and maintains top and front of bar areas to ensure Guests have perception of a clean restaurant
• Checks, lightly cleans, and stocks the rest rooms. Informs the Utility Person or a Manager when additional cleaning and/or maintenance is required.
• Picks up and disposes off any trash visible to the Guests.
• Sweeps and cleans floor areas in and around the Buffet.
• Performs duty roster and Pleasurable Dining Experience responsibilities.
• Follows local health department laws.

Adherence to Standards:

• Brings equipment problems to the attention of the Manager.
• Observes the quality and presentation of food on the Buffet and informs the appropriate Co-worker and/or Manager when the items do not appear fresh and full.
• Follows local health department laws.
• Performs other functions that may be necessary to ensure Guests receive a Pleasurable Dining Experience.

EDUCATION/EXPERIENCE/SPECIALIZED TRAINING REQUIREMENTS:

Successful completion of Safe Tracks, Golden Corral's Co-worker Food Safety and Sanitation course, and position certification thru, Golden Corral's Co-worker training program. Experience in food preparation preferred, but not required. Proof of food handler certification may be required for individuals in those applicable States.

Position requires standing and walking 3-4+ hours without a rest break. Regular, moderate-to-heavy (5-50 lbs.) lifting and carrying; bending and reaching is required. Work environment requires the use of tools such as mops, brooms, mop buckets and carts and a forceful grip is required for the use of these tools. Work setting is within the restaurant. Pushing and pulling is required for cleaning responsibilities, as needed. Compliance with position uniform standards and adherence to all company policies and house rules are required.

If you like working with people in a fun, fast-paced team environment, Golden Corral is the place for you!

Compensation: Minimum Wage