Guest Experience Attendant

Rapid City Golden Corral; Rapid City (SD); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Medical

Dental and Vision

401k

On Demand Pay

Job summary

Rapid City Golden Corral is seeking a Guest Experience Attendant to help create a pleasurable dining experience. You will keep the bar areas, floors and restrooms clean and well presented, especially during peak periods, and you should be friendly, helpful and pleasant in appearance.

You will describe all menu offerings, confirm product availability with back-of-house staff, assist guests at the buffet, and uphold local health department regulations.

Qualifications

• Successful completion of Safe Tracks and food safety training.
• Proof of food handler certification may be required.
• Standing/walking 3–4+ hours with occasional heavy lifting.

Responsibilities

• Describe all menu offerings and buffet locations to guests.
• Ensure products are available and check with back of house for restock.
• Maintain cleanliness of bar areas, floors and restrooms.
• Follow health department regulations and company standards.
• Assist guests and provide a pleasant dining experience.

Skills

Guest service

Attention to detail

Teamwork

Education

Safe Tracks training

Food Safety & Sanitation certification

Position certification

Job description

WHAT YOU CAN EXPECT:

We offer the opportunity to grow and develop to your personal best. We have amazing benefits like:

• Flexible work schedule.
• Clear and defined training.
• Career growth, you are our future!
• Other benefits include Medical, Dental and Vision, and 401k.
• We Offer On Demand Pay.

WHAT YOU WILL DO:

The Guest Experience Attendant’s primary responsibility is ensuring the Guest’s Pleasurable Dining Experience. The Guest Experience Attendant will focus on maintaining the cleanliness and presentation in the bar areas, floors, and restrooms during peak periods. Because of their presence in these Guest areas, the Guest Experience Attendant must be attentive, helpful, and pleasant in appearance and personality.

ACCOUNTABLILITIES/RESPONSIBILITIES:

Guest Service:

• Assists Guests by being able to describe all menu offerings and where they are located on the Buffet.
• Ensures that products are available and inquires of back of house Co‑Workers when they will have product available.
• Offers assistance to any Guests who may need help and assists Guests at the buffets when requested.
• Is friendly and courteous with Guests at all times.

Cleanliness:

• Cleans and maintains top and front of bar areas to ensure Guests have perception of a clean restaurant
• Checks, lightly cleans, and stocks the rest rooms. Informs the Utility Person or a Manager when additional cleaning and/or maintenance is required.
• Picks up and disposes off any trash visible to the Guests.
• Sweeps and cleans floor areas in and around the Buffet.
• Performs duty roster and Pleasurable Dining Experience responsibilities.
• Follows local health department laws.

Adherence to Standards:

• Brings equipment problems to the attention of the Manager.
• Observes the quality and presentation of food on the Buffet and informs the appropriate Co-worker and/or Manager when the items do not appear fresh and full.
• Follows local health department laws.
• Performs other functions that may be necessary to ensure Guests receive a Pleasurable Dining Experience.

EDUCATION/EXPERIENCE/SPECIALIZED TRAINING REQUIREMENTS:

Successful completion of Safe Tracks, Golden Corral’s Co-worker Food Safety and Sanitation course, and position certification thru, Golden Corral’s Co-worker training program. Experience in food preparation preferred, but not required. Proof of food handler certification may be required for individuals in those applicable States.

Position requires standing and walking 3-4+ hours without a rest break. Regular, moderate-to-heavy (5-50 lbs.) lifting and carrying; bending and reaching is required. Work environment requires the use of tools such as mops, brooms, mop buckets and carts and a forceful grip is required for the use of these tools. Work setting is within the restaurant. Pushing and pulling is required for cleaning responsibilities, as needed. Compliance with position uniform standards and adherence to all company policies and house rules are required.

If you like working with people in a fun, fast-paced team environment, Golden Corral is the place for you!

Compensation: Minimum Wage