Guest Experience Attendant

Great Western Restaurants, Inc. dba Golden Corral; Rapid City (SD); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

401(k)

Competitive salary

Health insurance

Flexible schedule

Training & development

Job summary

A prominent dining establishment is seeking a Guest Experience Attendant in Rapid City, SD. Responsibilities include ensuring a pleasurable dining experience for guests, maintaining cleanliness in the bar areas and restrooms, and assisting guests at the buffet. Ideal candidates will have strong customer service skills and the ability to work in a fast-paced environment. Training is provided, making this a great opportunity for those looking to grow in the restaurant industry.

Qualifications

• Must complete Safe Tracks and position certification through Golden Corral's training program.
• Experience in food preparation preferred but not required.
• Ability to stand and walk for 3‑4 hours without a break.

Responsibilities

• Ensure cleanliness and maintenance of restaurant areas.
• Assist guests with menu offerings and buffet.
• Maintain friendly interactions with guests at all times.

Skills

Customer service skills

Attention to detail

Ability to work in a team

Education

Proof of food handler certification

Job description

Benefits

• 401(k)
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Training & development
• Vision insurance

Text GCTeams to 719-212-4802 to schedule an interview TODAY!

What You Can Expect

• Partnership with WeeCare to help families find reputable childcare at lower costs
• Flexible work schedule
• Clear and defined training
• Career growth - you are our future!
• Other benefits include Medical, Dental, Vision, and 401k
• On Demand Pay

What You Will Do

The Guest Experience Attendant’s primary responsibility is ensuring the Guest’s Pleasurable Dining Experience. The Guest Experience Attendant will focus on maintaining the cleanliness and presentation in the bar areas, floors, and restrooms during peak periods. Because of their presence in these Guest areas, the Guest Experience Attendant must be attentive, helpful, and pleasant in appearance and personality.

Accountabilities / Responsibilities

Guest Service

• Assists Guests by describing all menu offerings and their locations on the buffet
• Ensures products are available and inquires of back‑of‑house co‑workers when they will have product available
• Offers assistance and helps Guests at the buffet when requested
• Maintains friendly and courteous interactions with Guests at all times

Cleanliness

• Cleans and maintains tops and fronts of bar areas to ensure a clean restaurant perception
• Lights cleaning and stocks the restrooms; informs the utility person or manager when additional cleaning/maintenance is required
• Picks up and disposes of any trash visible to Guests
• Sweeps and cleans floor areas in and around the buffet
• Performs duty roster and Pleasant Dining Experience responsibilities
• Follows local health department laws

Adherence to Standards

• Raises equipment problems to the attention of the manager
• Observes the quality and presentation of food on the buffet and informs appropriate co‑workers/manager when items appear not fresh or full
• Follows local health department laws
• Performs other functions necessary to ensure Guests receive a Pleasant Dining Experience

Education / Experience / Specialized Training Requirements

Successful completion of Safe Tracks, Golden Corral’s Co‑worker Food Safety and Sanitation course, and position certification through Golden Corral’s Co‑worker training program. Experience in food preparation preferred, but not required. Proof of food handler certification may be required for individuals in applicable States.

Position requires standing and walking 3‑4+ hours without a rest break. Regular, moderate‑to‑heavy (5‑50 lbs.) lifting and carrying; bending and reaching required. Work environment requires the use of tools such as mops, brooms, mop buckets and carts and a forceful grip is required. Working setting is within the restaurant. Pushing and pulling is required for cleaning responsibilities as needed. Compliance with position uniform standards and adherence to all company policies and house rules is required.

If you like working with people in a fun, fast‑paced team environment, Golden Corral is the place for you!