Guest Experience Associate, Wine & Spirits (21+)

ABC Fine Wine & Spirits; Ocala (FL); On-site; USD 17,000 - 21,000; Full time

Job summary

ABC Fine Wine & Spirits in Ocala is seeking a Retail Team Member to deliver friendly guest service, help maintain a clean, organized store, and contribute to daily sales goals.

You will greet Guests, operate the POS, assist with stocking and merchandising, and promote our wide selection of wines, spirits, beers, and cigars while upholding age verification and responsible vendor guidelines.

Qualifications

• Must be 21 years of age or older.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• No prior retail experience required; customer-facing experience is a plus.

Responsibilities

• Greet Guests and deliver friendly, engaging service.
• Operate POS, process transactions, apply discounts or promotions, verify rewards accounts, validate product selections, and handle cash.
• Maintain Responsible Vendor status for alcohol purchases and verify age.
• Learn and promote ABC’s wine, spirits, beer, and cigars.
• Assist with merchandising, restocking, and visual presentation.
• Receive, unload, and validate invoices; stock deliveries.
• Maintain a clean, safe store environment and assist with property upkeep.
• Wrap gifts and offer carryout service as needed.
• Stay current on training and product knowledge.
• Perform additional duties as assigned by Store Leadership.

Skills

Customer service

POS operation

Cash handling

Age verification

Merchandising

Stocking

Cleanliness

Teamwork

Flexible schedule

Tools

POS system

Job description

ABC Fine Wine & Spirits in Ocala is seeking a Retail Team Member to deliver friendly guest service, help maintain a clean, organized store, and contribute to daily sales goals.

You will greet Guests, operate the POS, assist with stocking and merchandising, and promote our wide selection of wines, spirits, beers, and cigars while upholding age verification and responsible vendor guidelines.