Guest Experience Associate — Weekends + Discounts

Lafrance Hospitality; Wareham (MA); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Hotel room discounts

Company incentives

Opportunities for cross-training and career growth

Job summary

Lafrance Hospitality seeks a Front Desk Attendant at TownePlace Suites by Marriott in Wareham, MA. Candidates will foster a friendly work environment, ensuring exceptional customer service and guest satisfaction.

The role involves checking guests in and out, documenting requests, and addressing any issues. Candidates should have strong customer service skills and attention to detail. Pay ranges from $16 to $18 per hour with shifts mainly on weekends.

Qualifications

• Experience in customer service is crucial.
• Attention to detail to ensure accurate guest information.
• Reliability to maintain punctuality for scheduled shifts.

Responsibilities

• Maintain a warm, welcoming demeanor while interacting with guests.
• Check guests in and out of the hotel accurately.
• Resolve guest issues to enhance satisfaction.

Skills

Customer Service Experience

Attention to detail

Reliability

Job description

Lafrance Hospitality seeks a Front Desk Attendant at TownePlace Suites by Marriott in Wareham, MA. Candidates will foster a friendly work environment, ensuring exceptional customer service and guest satisfaction.

The role involves checking guests in and out, documenting requests, and addressing any issues. Candidates should have strong customer service skills and attention to detail. Pay ranges from $16 to $18 per hour with shifts mainly on weekends.