Guest Experience Associate — Warm Service & POS Expert

UDF; Kentucky; On-site; USD 17,000 - 19,000; Part time

Job summary

United Dairy Farmers in Kentucky is seeking a Part Time Guest Services Associate to deliver the Hi Five Guest Experience, greet guests, and ensure the store is ready for service during 1st, 2nd, or 3rd shifts.

The role includes preparing DipSide items, operating the POS and gas console, stocking merchandise, and upholding safety and policy compliance. Must be at least 16 years old and able to lift 21 pounds.

This position emphasizes honesty, teamwork, and customer service as core responsibilities.

Qualifications

• Ability to speak, hear and understand spoken English well enough to communicate effectively with customers.
• Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book.
• Ability to prepare DipSide items using supplies located in the dip cabinets.
• Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change.
• Ability to recognize numbers, count and do arithmetic well enough to complete required records.
• Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display.

Responsibilities

• Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store.
• Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and hand-packed containers.
• Efficient operation of Point of Sale System and Gas Console: properly authorizing and controlling gas sales, registering transactions, and handling payments.
• Stocking merchandise: keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled.
• Security: maintain awareness of all Guests to minimize shop-lifting and gas drive-offs, follow cash drop procedures.
• Maintenance: ensure store and parking lot are safe, clean and organized; monitor equipment temperatures.
• Reporting: complete time records and Customer First Document.
• Other duties as assigned by Management

Skills

Communication with customers

Cash handling

POS operation

Stocking merchandise

Job description

United Dairy Farmers in Kentucky is seeking a Part Time Guest Services Associate to deliver the Hi Five Guest Experience, greet guests, and ensure the store is ready for service during 1st, 2nd, or 3rd shifts.

The role includes preparing DipSide items, operating the POS and gas console, stocking merchandise, and upholding safety and policy compliance. Must be at least 16 years old and able to lift 21 pounds.

This position emphasizes honesty, teamwork, and customer service as core responsibilities.