Guest Experience Associate — Tips Included, Fast-Paced

FreeRange Concepts; Houston (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

FreeRange Concepts is seeking a friendly server to be the face of the restaurant and ensure guests have an excellent dining experience. The role includes greeting guests, presenting menus, taking orders, and delivering food and drinks with a focus on sanitation and a positive attitude.

The position emphasizes teamwork with kitchen/bar staff, handling payments, and upselling or recommending items to guests, while respecting legal age requirements where applicable.

Qualifications

• Based on the job posting, candidates should provide friendly, high-quality customer service.
• Strong communication and a positive attitude are essential.
• A second language is a plus for serving a diverse clientele.
• Patience and a customer-oriented approach are important.

Responsibilities

• Prepare restaurant tables with attention to sanitation and order
• Interact with customers, take orders and serve food and drinks
• Assess customers’ needs and preferences and make recommendations
• Present restaurant menus and help customers select food/beverages
• Answer questions or make recommendations for complementary products
• Collaborate with other restaurant servers and kitchen/bar staff
• Deal with complaints or problems with a positive attitude
• Check customers’ identification and confirm it meets legal drinking age, if necessary
• Issue bills and accept payment

Skills

Customer service

Communication skills

Patience

Bilingual (optional)

Job description

FreeRange Concepts is seeking a friendly server to be the face of the restaurant and ensure guests have an excellent dining experience. The role includes greeting guests, presenting menus, taking orders, and delivering food and drinks with a focus on sanitation and a positive attitude.

The position emphasizes teamwork with kitchen/bar staff, handling payments, and upselling or recommending items to guests, while respecting legal age requirements where applicable.