Guest Experience Associate – Receiving & Merchandising

Stein Garden Centers, Inc.; Wauwatosa (WI); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Stein Garden Centers, Inc. in Wauwatosa, WI is seeking an Associate-Guest Services - Receiving to warmly greet customers, assist with product selection, and support merchandising and operations at the store.

The role emphasizes strong communication, collaboration with the team, and reliable execution of daily tasks. Responsibilities include operating the POS system, stocking and rotating inventory, maintaining signage, and contributing to floral and home décor displays while staying adaptable in

Qualifications

• Must have a passion for horticulture, yard/home décor, and seasonal merchandise.
• Must have good written and verbal communication skills along with exceptional customer service skills.
• Ability to multitask, prioritize, and work independently or within a team environment.

Responsibilities

• Greet customers promptly to make the customers feel welcomed within the retail location.
• Develop and maintain a professional and courteous relationship with customers and co-workers.
• Assist customers, determine their needs and use various resources to educate customers and assist them in choosing the right selections.
• Assist the management team in the implementation of merchandising and operational procedures.
• Follow management direction in completing other duties as required.
• Ensure appropriate merchandise stock levels, merchandise quality and presentation.
• Ensure signage is current and displayed properly.
• Stock and rotate products according to the company's direction.
• Ability to be cross trained across multiple departments.
• Efficiently operate the POS, quickly and accurately scan all items, accept payment, make change, provide receipts and bag merchandise for customers.
• Conceptualize ideas for floral decorations and home décor displays.
• Clean fixtures, shelves, backrooms, bathrooms, and floors according to company policy as directed by the management team.
• Participate in learning and development activities such as meetings, product knowledge meetings, and 1-on-1 interactions.

Skills

Customer service

Communication

Teamwork

Multitasking

Job description

Stein Garden Centers, Inc. in Wauwatosa, WI is seeking an Associate-Guest Services - Receiving to warmly greet customers, assist with product selection, and support merchandising and operations at the store.

The role emphasizes strong communication, collaboration with the team, and reliable execution of daily tasks. Responsibilities include operating the POS system, stocking and rotating inventory, maintaining signage, and contributing to floral and home décor displays while staying adaptable in