Guest Experience Associate - Part Time Front Desk

200_Mohegan_Sun Mohegan Tribal Gaming Authority - Mohegan Sun; United States; On-site; USD 20,664 - 27,552; Part time

Job summary

Mohegan Tribal Gaming Authority is seeking a Guest Receptionist for their Uncasville, CT location. The role involves welcoming guests, managing check-ins, addressing concerns, and assisting with various guest services. Candidates should possess a high school diploma and prior experience in a fast-paced hospitality environment. Strong communication, multi-tasking abilities, and customer service skills are essential.

Qualifications

• High School Diploma or equivalent required.
• Previous high-volume hotel guest service experience preferred.
• Excellent computer skills are mandatory.

Responsibilities

• Provide outstanding guest service and assist with check-ins.
• Address guest concerns and process transactions.
• Assist guests with reservations for dining and services.

Skills

Communication

Multi-tasking

Customer Service

Education

High School Diploma or equivalent

Tools

Hotel Management Systems

Computer Software Skills

Job description

Mohegan Tribal Gaming Authority is seeking a Guest Receptionist for their Uncasville, CT location. The role involves welcoming guests, managing check-ins, addressing concerns, and assisting with various guest services. Candidates should possess a high school diploma and prior experience in a fast-paced hospitality environment. Strong communication, multi-tasking abilities, and customer service skills are essential.