Guest Experience Associate - Part-Time Front Desk

Mr C. Hotels; Memphis, Northern (TN, KY); Hybrid; USD 17,000 - 21,000; Part time

Job summary

Memphis Marriott East is seeking a Front Desk Clerk on a part-time, flexible schedule in Memphis, TN. You will greet guests, handle check-ins/outs, and assist with reservations and billing in a courteous, professional manner.

Candidates should be able to multitask in a fast-paced hotel lobby, maintain accuracy in cash handling, and communicate clearly with guests and team members. Evening, weekend, and holiday shifts may be required.

Qualifications

• Strong guest service oriented approach.
• Ability to work in a fast-paced hotel front desk environment.
• Effective communication with guests and team members.
• Comfort with cash handling and processing payments.
• Willingness to work varied shifts including nights, weekends and holidays.

Responsibilities

• Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel.
• Assist in pre-registration and blocking of reservations when necessary.
• Post all charges promptly, accurately, and efficiently.
• Maintain knowledge of Front Office systems and daily transactions.
• Manage cash handling and payment processing for hotel charges.
• Review reservations with special requests and block rooms accordingly.

Skills

Guest service

Team collaboration

Flexibility

Communication

Multi-tasking

Job description

Memphis Marriott East is seeking a Front Desk Clerk on a part-time, flexible schedule in Memphis, TN. You will greet guests, handle check-ins/outs, and assist with reservations and billing in a courteous, professional manner.

Candidates should be able to multitask in a fast-paced hotel lobby, maintain accuracy in cash handling, and communicate clearly with guests and team members. Evening, weekend, and holiday shifts may be required.