Guest Experience Associate - Part Time (Evenings/Weekends)

Planet Fitness; Athens (GA); On-site; USD 17,000 - 22,000; Part time

Job summary

Planet Fitness is seeking a Front Desk Associate in Athens, GA to greet members and guests, support membership questions, and maintain a welcoming club environment.

You will handle check-ins, transactions, and a variety of daily tasks to ensure smooth operations and a positive member experience. Flexibility for evenings and weekends is a plus, with a focus on cleanliness and outstanding service.

Qualifications

• Previous customer service experience is preferred.
• Strong communication and interpersonal skills.
• Basic computer skills.
• Positive attitude with a passion for helping others and maintaining a welcoming environment.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Ability to work flexible hours, including evenings and weekends.
• High school diploma or equivalent

Responsibilities

• Greet members and guests in a friendly and professional manner, ensuring everyone feels welcome and valued.
• Assist members with inquiries about membership options, policies, and gym services.
• Check-in members as they arrive, maintain an organized front desk area, and handle membership-related transactions (e.g., billing, renewals).
• Ensure the front desk and surrounding areas remain tidy, contributing to the overall cleanliness and appeal of the club.
• Educate potential members about the benefits of joining Planet Fitness and encourage sign-ups for memberships, personal training, and other services.
• Work alongside fellow team members and management to achieve club goals, maintain a clean and safe environment, and deliver excellent customer service.

Skills

Customer service

Communication skills

Interpersonal skills

Positive attitude

Fast-paced environment

Multitasking

Flexible hours

Basic computer skills

Education

High school diploma or equivalent

Job description

Planet Fitness is seeking a Front Desk Associate in Athens, GA to greet members and guests, support membership questions, and maintain a welcoming club environment.

You will handle check-ins, transactions, and a variety of daily tasks to ensure smooth operations and a positive member experience. Flexibility for evenings and weekends is a plus, with a focus on cleanliness and outstanding service.