Front Desk Part-Time Associate

Planet Fitness; Commerce (GA); On-site; USD 25,000 - 35,000; Part time

Job summary

Planet Fitness in Commerce, Georgia, is looking for a Part-Time Front Desk Associate to provide exceptional customer service while maintaining a clean and organized club environment. Responsibilities include greeting members, assisting with membership inquiries, and ensuring facility cleanliness.

The ideal candidate will have a positive attitude, strong communication skills, and previous customer service experience. The position requires flexibility to work evenings and weekends.

Qualifications

• Previous customer service experience is preferred.
• Strong communication and interpersonal skills.
• Basic computer skills.
• Positive attitude with a passion for helping others.
• Ability to work flexible hours, including evenings and weekends.

Responsibilities

• Greet members and guests in a friendly manner.
• Assist members with inquiries about memberships.
• Check-in members and maintain an organized front desk.
• Ensure the cleanliness of locker rooms and bathrooms.
• Promote membership sales and encourage sign-ups.
• Collaborate with team members and management.

Skills

Customer service experience

Communication skills

Interpersonal skills

Computer skills

Ability to work in a fast-paced environment

Positive attitude

Education

High school diploma or equivalent

Job description

Job Location: Commerce, Commerce, GA 30529

Position Type: Part Time

Position Summary

As a Front Desk Associate at Planet Fitness, you will be the first point of contact for members and guests, delivering exceptional customer service while helping to maintain the clean, welcoming, and organized environment of the club. You will play a key role in ensuring members have a positive experience, including assisting with smooth daily operations and ensuring all areas of the club, including locker rooms and bathrooms, are kept in top condition.

Key Responsibilities

• Customer Service: Greet members and guests in a friendly and professional manner, ensuring that everyone feels welcome and valued.
• Member Support: Assist members with inquiries about membership options, policies, and gym services. Help with equipment usage and direct members to the right resources.
• Administrative Tasks: Check-in members as they arrive, maintain an organized front desk area, and handle membership-related transactions (e.g., billing, renewals).
• Facility Presentation: Ensure the front desk and surrounding areas remain tidy, contributing to the overall cleanliness and appeal of the club. This includes maintaining locker rooms and bathrooms by ensuring they are clean, stocked, and well-presented throughout the day.
• Promote Membership Sales: Educate potential members about the benefits of joining Planet Fitness and encourage sign-ups for memberships, personal training, and other services.
• Team Collaboration: Work alongside fellow team members and management to achieve club goals, maintain a clean and safe environment, and deliver excellent customer service.

Qualifications

• Previous customer service experience is preferred.
• Strong communication and interpersonal skills.
• Basic computer skills.
• Positive attitude with a passion for helping others and maintaining a welcoming environment.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Ability to work flexible hours, including evenings and weekends.
• High school diploma or equivalent.