Guest Experience Associate (Part-Time)

WOODMONT COUNTRY CLUB; Rockville (MD); On-site; USD 19,286 - 24,796; Part time

Job summary

Woodmont Country Club is seeking a Front Desk Receptionist to warmly greet members and guests, manage the switchboard, and coordinate reservations for dining and events. You will act as the first point of contact, delivering exceptional service and professional support in a fast-paced club environment.

The role is currently part-time with potential transition to full-time based on business needs. Strong English communication, Microsoft Office skills, and a professional appearance are essential.

Qualifications

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Good command of the English language, both oral and written.
• Professional appearance and telephone manner; strong interpersonal skills.

Responsibilities

• Greet members and guests with a warm welcome.
• Operate the switchboard and manage calls, messages, and inquiries.
• Record member reservations and assist with dining reservations when needed.
• Coordinate with Events Team for club events and functions.
• Provide information on club programs and events; support daily operations.
• Prepare and distribute daily activity reports and handle general office duties.

Skills

Customer service

Interpersonal skills

Time management

Professional appearance

Telephone manner

English proficiency

Team coordination

Tools

Microsoft Office

Word

Excel

Outlook

PowerPoint

Canva

Job description

Woodmont Country Club is seeking a Front Desk Receptionist to warmly greet members and guests, manage the switchboard, and coordinate reservations for dining and events. You will act as the first point of contact, delivering exceptional service and professional support in a fast-paced club environment.

The role is currently part-time with potential transition to full-time based on business needs. Strong English communication, Microsoft Office skills, and a professional appearance are essential.