Guest Experience Associate — Part-Time

Fogo de Chão; Charlotte (NC); Hybrid; USD 17,000 - 25,000; Part time

Benefits offered by this job

Medical, dental, and vision insurance

MEC health plan for part-time

Job summary

Fogo de Chão is hiring a Customer Service Representative in Charlotte, NC for part-time hours. The role focuses on guest experience, hospitality, and accurate service delivery in a high-energy dining environment. You must be able to stand long hours, lift up to 50 lbs, and work weekends and holidays as needed.

Benefits include MEC health coverage for part-time team members, with additional medical, dental, and vision options when applicable for full-time staff.

Qualifications

• Must have strong customer service skills.
• Ability to handle high-stress situations and conflicts.
• Ability to stand for long periods and lift up to 50 lbs.
• Must be able to work weekends and holidays.

Responsibilities

• Facilitate service activities to enhance and enable the guest experience.
• Convey gratitude of the organization to the guest for their patronage.
• Preserve and share the hospitable spirit of Southern Brazilian traditions.
• Complete beginning or closing shift duties as directed by management.

Skills

Customer service

Conflict management

High stress tolerance

Stand/walk long hours

Teamwork

Job description

Fogo de Chão is hiring a Customer Service Representative in Charlotte, NC for part-time hours. The role focuses on guest experience, hospitality, and accurate service delivery in a high-energy dining environment. You must be able to stand long hours, lift up to 50 lbs, and work weekends and holidays as needed.

Benefits include MEC health coverage for part-time team members, with additional medical, dental, and vision options when applicable for full-time staff.