Customer Service Representative

Fogo de Chão; Charlotte (NC); Híbrido; USD 17 000 - 25 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Medical, dental, and vision insurance

MEC health plan for part-time

Resumo da oferta

Fogo de Chão is hiring a Customer Service Representative in Charlotte, NC for part-time hours. The role focuses on guest experience, hospitality, and accurate service delivery in a high-energy dining environment. You must be able to stand long hours, lift up to 50 lbs, and work weekends and holidays as needed.

Benefits include MEC health coverage for part-time team members, with additional medical, dental, and vision options when applicable for full-time staff.

Qualificações

• Must have strong customer service skills.
• Ability to handle high-stress situations and conflicts.
• Ability to stand for long periods and lift up to 50 lbs.
• Must be able to work weekends and holidays.

Responsabilidades

• Facilitate service activities to enhance and enable the guest experience.
• Convey gratitude of the organization to the guest for their patronage.
• Preserve and share the hospitable spirit of Southern Brazilian traditions.
• Complete beginning or closing shift duties as directed by management.

Conhecimentos

Customer service

Conflict management

High stress tolerance

Stand/walk long hours

Teamwork

Descrição da oferta de emprego

## Customer Service RepresentativeApply: Charlotte, NC: Part time: Posted Today: R28934At Fogo de Chão, we strive to give our guests an unforgettable dining experience of discovery while showcasing the Culinary Art of Churrasco. Our mission is to ignite fire and joy to care for our team, our guests, and our communities.We believe better futures start when we bring our best to the table every day to Feed a Purposeful Future – starting with our team members. We feed our teams with fulfilling job opportunities, making space around the table so everyone feels welcome. At Fogo, we’ll provide you with a fulfilling career with professional and personal growth opportunities at every level. Our values of teamwork, integrity, excellence, humility and *Deixa Comigo* (we’ve got you!) are more than just words, it’s how we do things every day. *It's fun to work in a company where people truly BELIEVE in what they're doing!* **We're committed to bringing a passion and customer focus to the business.** Now Hiring / Immediately Hiring: **Customer Service Representative****Essential Duties and Responsibilities include the following.** *Other duties may be assigned.** Facilitate service activities to enhance and enable the guest experience.* Convey the gratitude of the organization to the guest for their patronage through guest focused practices.* Preserve and share the festive, hospitable, and gracious spirit of Southern Brazilian traditions.* Completes any beginning or closing shift duties as directed by management.**Requirements:*** Must have a high level of endurance and mental acuity and toughness to manage conflict and deal successfully with high stress situations.* Must be able to transport objects up to 50 lbs, stand for long periods of time, and work at a quick pace.* Must be able to work weekends and holidays.*Medical, Dental, and Vision insurance are available for full-time, hourly Team Members on the first of the month following 60 days of employment. Additionally, company-paid Life Insurance and Short-Term Disability are provided where allowed. We offer a comprehensive voluntary benefits package including Critical Illness, Hospital Indemnity, Accident Coverage, Permanent Life, and Pet Insurance.**Part-Time Team Members are offered a Minimum Essential Coverage (MEC) Health plan in addition to Dental, Vision, Short-Term Disability, and Life Insurance. Coverage for these plans can start as early as the first of the month following your hire date. Additionally, Part-Time Team Members are offered enrollment in voluntary benefits, including Pet Insurance, Legal, and ID Protection.* Fogo de Chão is an Equal Opportunity & E Verify Employer