Guest Experience Associate - Outdoor Recreation & Attractions

Medora; North Dakota; On-site; USD 17,000 - 21,000; Full time

Job summary

The Theodore Roosevelt Medora Foundation (TRMF) seeks a Recreation Attendant for Point-to-Point Park in Medora, North Dakota. The role involves selling tickets, serving refreshments, and assisting guests with information about facilities, rides, and park rules.

The position emphasizes guest service, safety, and teamwork. Workers must be able to work outdoors in various weather and commit to long shifts May through September, including evenings, weekends, and holidays.

Qualifications

• Excellent verbal and written communication skills.
• Reliable, on time, and ready for every shift.
• Strong interpersonal skills.
• Ability to meet customers’ needs and provide necessary assistance.
• Ability to learn the procedures, rules, and regulations for the facility.
• Ability to master multiple job responsibilities required at the facility.
• Excellent time management skills.
• Provide outstanding guest service.

Responsibilities

• Sell tickets and collect fees from customers.
• Sell and serve refreshments to customers.
• Maintain daily closing reports and balancing of cash registers.
• Assist guests with inquiries about the facilities, attractions, and rules and regulations.
• Provide patrons with directions to rides, seats, or attractions.
• Ensure that patrons follow rules and safety procedures.
• Responsible for safety inspections and safe operating procedures.
• Clean equipment, rides, vehicles, booths, facilities, or grounds.
• Participate in projects to include, but not limited to, trail maintenance, weeding, deep cleaning, and painting.
• Interact and maintain positive relationships with guests, co-workers, and management consistent with TRMF values.
• Perform other related duties as assigned.

Skills

Excellent communication

Customer service

Outdoor/indoor versatility

Cash handling

Education

High school diploma or equivalent

Fluency in English

Job description

The Theodore Roosevelt Medora Foundation (TRMF) seeks a Recreation Attendant for Point-to-Point Park in Medora, North Dakota. The role involves selling tickets, serving refreshments, and assisting guests with information about facilities, rides, and park rules.

The position emphasizes guest service, safety, and teamwork. Workers must be able to work outdoors in various weather and commit to long shifts May through September, including evenings, weekends, and holidays.