Guest Experience Associate — Museum & Store

Oregon Historical Society; Portland (OR); On-site; USD 2,066,000 - 2,617,000; Part time

Job summary

Oregon Historical Society is seeking a Part-Time, On-Call Visitor Experience Associate to greet visitors, manage admissions, and assist at the museum store. The role requires strong customer-service skills and flexibility for weekend shifts while supporting the visitor experience team.

Responsibilities include handling POS transactions, assisting with group visits, and coordinating with membership staff. Familiarity with Oregon history is preferred, with a focus on friendly guest relations and

Qualifications

• High School diploma or equivalent; 2–3 years in retail or guest services.
• Strong written and verbal communication and excellent customer service.
• Familiarity with Oregon/U.S. history is strongly preferred.

Responsibilities

• Greet visitors and answer questions in person, by phone, or email.
• Record admissions and sales accurately in POS and store systems.
• Assist with group visits and support membership team.

Skills

Customer service

Retail experience

Communication

Education

High School Diploma

Tools

POS systems

Admissions software

Job description

Oregon Historical Society is seeking a Part-Time, On-Call Visitor Experience Associate to greet visitors, manage admissions, and assist at the museum store. The role requires strong customer-service skills and flexibility for weekend shifts while supporting the visitor experience team.

Responsibilities include handling POS transactions, assisting with group visits, and coordinating with membership staff. Familiarity with Oregon history is preferred, with a focus on friendly guest relations and