Guest Experience Associate — Live Events Onsite

Platinum Coastal Group; Newark (NJ); On-site; USD 25,000 - 32,000; Full time

Job summary

Platinum Coastal Group in Newark, New Jersey, is seeking an entry-level, on-site hospitality role to greet attendees, answer questions, and help ensure a smooth guest experience at concerts, sports, conferences, or entertainment events.

You'll work face-to-face with guests, assist with seating, entry, and venue policies, resolve routine concerns, and support safe guest flow before, during, and after events. Prior hospitality experience is helpful, but training is provided for entry-level hires.

Qualifications

• Multitasking, high attention to detail, and ability to manage multiple tasks during events.
• Experience with events or guest-facing roles is beneficial but not required.
• Entry-level role; training provided by employer.

Responsibilities

• Greet attendees and provide directions.
• Assist with seating, entry, ticketing questions, and venue policies.
• Help resolve routine guest concerns.
• Support safe, organized guest flow before, during, and after events.

Skills

multitasking

events

entry-level

Job description

Platinum Coastal Group in Newark, New Jersey, is seeking an entry-level, on-site hospitality role to greet attendees, answer questions, and help ensure a smooth guest experience at concerts, sports, conferences, or entertainment events.

You'll work face-to-face with guests, assist with seating, entry, and venue policies, resolve routine concerns, and support safe guest flow before, during, and after events. Prior hospitality experience is helpful, but training is provided for entry-level hires.