Guest Experience Associate I

Dollar Tree Stores INC; Gaithersburg (MD); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate to help deliver a great shopping experience. You will assist customers, operate a cash register, and help with stocking and receiving merchandise in a fast-paced retail environment.

The role emphasizes strong customer service, reliability, and the ability to perform physical tasks including lifting up to 50 lbs and standing for long periods. Part-time hours may apply, with a focus on teamwork and safety.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail or related fields is highly preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs and perform physical tasks.
• Excellent customer service and strong communication skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions on the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment.
• Maintain a positive, safe, and respectful environment with customers and staff.
• Keep store clean, restrooms stocked, floors swept and mopped, trash removed.
• Other duties as assigned.

Skills

Customer service experience

Excellent communication

Strong organizational skills

Follow instructions

Lifting 30-50 lbs

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate to help deliver a great shopping experience. You will assist customers, operate a cash register, and help with stocking and receiving merchandise in a fast-paced retail environment.

The role emphasizes strong customer service, reliability, and the ability to perform physical tasks including lifting up to 50 lbs and standing for long periods. Part-time hours may apply, with a focus on teamwork and safety.