Guest Experience Associate I

Talentify; Bassett (VA); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar in Bassett, VA is seeking a Customer Service Associate to provide a positive shopping experience. You will assist customers, handle transactions at the register, stock shelves, and help unload trucks per store procedures.

The role emphasizes customer service, reliability, and the ability to lift 30–50 lbs, stand for long periods, and maintain a clean, safe store environment. Part-time hours are available, with opportunities to grow and learn.

Qualifications

• High school diploma or equivalent preferred.
• Prior retail or customer service experience is highly preferred.
• Must be able to lift 30–50 lbs and stand/walk for extended periods.
• Ability to follow instructions and interpret operational documents.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain cash security and protect assets.
• Keep store well-stocked and recover merchandise.
• Receive merchandise and unload trucks; stock replenishment.
• Maintain a clean, safe, and presentable store environment.
• Perform other duties as assigned.

Skills

Customer service experience

Cash register handling

Excellent communication

Physical stamina

Inventory and merchandising

Education

High school diploma or equivalent

Job description

Family Dollar in Bassett, VA is seeking a Customer Service Associate to provide a positive shopping experience. You will assist customers, handle transactions at the register, stock shelves, and help unload trucks per store procedures.

The role emphasizes customer service, reliability, and the ability to lift 30–50 lbs, stand for long periods, and maintain a clean, safe store environment. Part-time hours are available, with opportunities to grow and learn.