Guest Experience Associate — Housekeeping & Linen Care

Auburn Marriott Opelika Resort & Spa at Grand National; Fairhope (AL); Vor Ort; USD 15.000 - 19.000; Vollzeit

Benefits dieser Stelle

Health coverage

Dental coverage

Vision coverage

401(k) matching

Exclusive discounts

Career growth

Zusammenfassung

Grand Hotel Golf Resort & Spa, Autograph Collection in Point Clear, AL, is seeking a Houseperson to support the housekeeping team and maintain cleanliness throughout the property. You will assist with linen management, public area upkeep, and guest request fulfillment to ensure a positive guest experience.

The role involves cleaning lobby areas, hallways, and floors, managing linen flow, and coordinating with housekeeping to keep guest spaces pristine.

Aufgaben

• General Cleaning: Maintain a high level of cleanliness by completing assigned tasks, including cleaning lobby windows, hallways, and floors.
• Linen Management: Deliver clean linen to closets, remove soiled linen from housekeeper carts, and manage the disposal of dirty linen and trash.
• Detail Cleaning: Clean vents, walls, and carpet edges to maintain a fresh, hygienic environment throughout the property.
• Supply Distribution: Ensure well-stocked closets with clean glasses, coffee mugs, and linens for guest rooms.
• Support Housekeeping Operations: Assist housekeepers by managing linen flow and restocking linen rooms as needed.
• Guest Requests: Prioritize special guest requests and ensure timely delivery to enhance the guest experience.
• Public Area Maintenance: Regularly clean vending areas, hallways, and corridors to maintain a welcoming environment for guests.
• Equipment Maintenance: Follow the maintenance schedule for housekeeping equipment and report any issues promptly.
• Trash Removal: Empty housekeeper trash and maintain cleanliness in public areas.

Jobbeschreibung

Grand Hotel Golf Resort & Spa, Autograph Collection in Point Clear, AL, is seeking a Houseperson to support the housekeeping team and maintain cleanliness throughout the property. You will assist with linen management, public area upkeep, and guest request fulfillment to ensure a positive guest experience.

The role involves cleaning lobby areas, hallways, and floors, managing linen flow, and coordinating with housekeeping to keep guest spaces pristine.