Guest Experience Associate - Hotel Front Desk

Bally’s Corporation; Shreveport (LA); On-site; USD 16,531 - 20,664; Part time

Job summary

Bally’s Corporation in Shreveport, LA is seeking an entry-level, part-time hotel operations team member. You will sell rooms, use yield management, and deliver excellent customer service to maximize occupancy and guest satisfaction.

Responsibilities include completing registration forms, retrieving room keys, calculating and printing bills, answering guest inquiries about services, events, directions and local attractions in a friendly, professional manner.

Responsibilities

• Sell rooms using excellent customer service skills and yield management
• Resolve guest inquiries regarding hotel services, events, directions, local attractions
• Complete registration forms and input data
• Retrieve and distribute room keys
• Calculate and print hotel bills

Job description

Bally’s Corporation in Shreveport, LA is seeking an entry-level, part-time hotel operations team member. You will sell rooms, use yield management, and deliver excellent customer service to maximize occupancy and guest satisfaction.

Responsibilities include completing registration forms, retrieving room keys, calculating and printing bills, answering guest inquiries about services, events, directions and local attractions in a friendly, professional manner.