Guest Experience Associate - Gym & Wellness Club

Chuze Fitness; Rancho Cucamonga (CA); On-site; USD 23,419 - 25,430; Part time

Benefits offered by this job

Free CPR, First Aid, and AED Training

Free food handler training and certification

Free Chuze Fitness Membership

Discounts on retail and smoothie purchases

Job summary

Chuze Fitness in Rancho Cucamonga, CA, is looking for a dedicated team member to engage with members and maintain a clean environment. Responsibilities include welcoming guests, facilitating tours, and supporting gym operations. Candidates should have strong communication skills and attention to detail, with CPR and First Aid certification preferred. Benefits include a free gym membership, discounts, and additional perks for full-time employees.

Qualifications

• CPR, First Aid, AED Training, and Food Handler Certification (if applicable).
• Strong attention to detail and multitasking skills.
• Team-based mindset with the capacity to receive and deliver feedback.
• Excellent verbal and written communication skills in person and over the phone.

Responsibilities

• Welcome, greet, and interact with all members, prospective members, and guests.
• Provide membership information and facilitate tours.
• Complete daily cleaning tasks and ensure gym presentation is always extraordinarily clean.
• Membership sign-ups, answering phones, point-of-sale transactions, and addressing member concerns.
• Assist with billing issues and disputes and elevate to leadership when needed.
• Maintain knowledge and assist members with all amenities, membership offerings, fitness programs, and equipment functions.
• Make and serve smoothies, if applicable.

Skills

Attention to detail

Multitasking

Communication skills

Education

High school graduate or equivalent

Job description

Chuze Fitness in Rancho Cucamonga, CA, is looking for a dedicated team member to engage with members and maintain a clean environment. Responsibilities include welcoming guests, facilitating tours, and supporting gym operations. Candidates should have strong communication skills and attention to detail, with CPR and First Aid certification preferred. Benefits include a free gym membership, discounts, and additional perks for full-time employees.