Membership & Guest Experience Associate

Chuze Fitness; Fontana (CA); On-site; USD 24,000 - 25,000; Part time

Benefits offered by this job

401k

Free CPR, First Aid & AED Training

Free food handler training &_certif?

Free Chuze Fitness Membership

Discounts on retail & smoothies

Training & growth opportunities

Job summary

Chuze Fitness is seeking a friendly Team Member to join our on-site team. You will greet members, guide tours, handle sign-ups, and maintain a sparkling facility while delivering exceptional service.

This role includes duties such as answering phones, processing memberships, assisting with billing concerns, and participating in training materials. Applicants should be comfortable in English and able to lift up to 50 lbs. Full-time perks apply for eligible roles.

Qualifications

• CPR, First Aid, AED Training (required)
• Food Handler Certification (if applicable)
• Excellent communication skills
• Team-based mindset

Responsibilities

• Welcome, greet, and interact with members and guests
• Provide membership information and conduct tours
• Maintain cleanliness and gym presentation
• Assist with billing issues and sign-ups
• Answer phones and process POS transactions
• Attend team meetings
• Serve smoothies, if applicable
• Participate in trainings via LMS
• Help with member concerns and escalations

Skills

Customer service

Communication

Teamwork

Multitasking

Attention to detail

English proficiency

Education

High school graduate or equivalent

Job description

Chuze Fitness is seeking a friendly Team Member to join our on-site team. You will greet members, guide tours, handle sign-ups, and maintain a sparkling facility while delivering exceptional service.

This role includes duties such as answering phones, processing memberships, assisting with billing concerns, and participating in training materials. Applicants should be comfortable in English and able to lift up to 50 lbs. Full-time perks apply for eligible roles.