Guest Experience Associate - Front of House

The Durban Group; Charlotte (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

Harriet's Hamburgers is seeking a Front of House Team Member in Charlotte, NC. The role involves greeting guests, taking orders, and ensuring a friendly, fast, and enjoyable experience.

You will work as part of a team that values great food, service, and a positive attitude. Responsibilities include greeting guests, taking accurate orders, maintaining a clean dining area, and collaborating with the kitchen and leadership teams to ensure smooth service flow.

Qualifications

• Previous or current customer service experience is helpful but not required.
• Strong communication and teamwork skills are essential.
• Ability to stay organized and efficient in a fast-paced setting.
• Friendly, dependable attitude and willingness to learn.

Responsibilities

• Greet guests warmly and provide a friendly dining experience.
• Take orders accurately at the counter or register.
• Deliver hospitality and maintain a clean, inviting dining area.
• Coordinate with kitchen and leadership to ensure smooth service.
• Maintain food safety, sanitation, and quality standards.
• Assist with opening and closing duties as needed.
• Support teammates by restocking supplies and running food.
• Uphold Harriet's Hamburgers brand culture through teamwork and professionalism.

Skills

Customer service

Teamwork

Communication

Fast-paced environment

Job description

Harriet's Hamburgers is seeking a Front of House Team Member in Charlotte, NC. The role involves greeting guests, taking orders, and ensuring a friendly, fast, and enjoyable experience.

You will work as part of a team that values great food, service, and a positive attitude. Responsibilities include greeting guests, taking accurate orders, maintaining a clean dining area, and collaborating with the kitchen and leadership teams to ensure smooth service flow.