FOH Team Member -Harriet's Hamburgers

Ontario Trillium Foundation; Charlotte (NC); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Competitive hourly pay plus tips

Employee discounts

Opportunities for career growth

Paid Time Off (PTO) - 2 weeks per year

Healthcare contributions for full-time team members

401(k) plan with company matching

Job summary

Ontario Trillium Foundation in Charlotte, North Carolina is seeking a Front of House Team Member to provide outstanding customer service and maintain a welcoming environment. Responsibilities include greeting customers, taking orders, and ensuring cleanliness. Candidates should have strong communication skills, be able to thrive in a fast-paced setting, and are required to work flexible hours including evenings and weekends. Competitive hourly pay plus tips and health benefits are offered.

Qualifications

• Previous experience in customer service or food service is preferred but not required.
• Strong communication and interpersonal skills are essential.
• Ability to thrive in a fast-paced environment.
• Must be available to work flexible hours, including evenings and weekends.
• Ability to stand for extended periods and lift up to 25 pounds is required.

Responsibilities

• Provide outstanding customer service while maintaining a clean and welcoming environment.
• Greet customers and take their orders.
• Ensure that the dining area is well-kept.

Skills

Customer service

Communication skills

Interpersonal skills

Attention to detail

Job description

As a Front of House Team Member, your primary responsibility is to provide outstanding customer service while maintaining a clean and welcoming environment for our guests. This role includes various tasks such as greeting customers, taking their orders, and ensuring that the dining area is well‑kept.

Key Qualifications

• Previous experience in customer service or food service is preferred but not required.
• Strong communication and interpersonal skills are essential.
• Ability to thrive in a fast‑paced environment.
• Attention to detail and a commitment to quality are important.
• Must be available to work flexible hours, including evenings and weekends.
• Ability to stand for extended periods and lift up to 25 pounds is required.

Why Work With Us?

• Competitive hourly pay plus tips
• Employee discounts available
• Opportunities for career growth
• Paid Time Off (PTO) for all full-time employees—2 weeks per year!
• Healthcare contributions for all full-time team members
• 401(k) plan with company matching for all full-time team members
• A fun, energetic, and supportive work environment

Average Rate: $17 / hour (Average rate includes hourly wage + average hourly tip earnings)