Front-of-House Star | Guest-Facing Server with Tips

Harriet's Hamburgers; Charlotte (NC); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Highly Competitive Hourly + Full tips

Employee discounts

Growth opportunities

PTO (for full-time employees)

Health Insurance (for full-time employees)

Dental & Vision Insurance (for full-time employees)

401K (for full-time employees)

Job summary

Ontario Trillium Foundation is seeking a Counter Server / Front-of-House team member at Harriet's Hamburgers in Charlotte, North Carolina. Ideal candidates are experienced servers who focus on providing exceptional service and maintaining a welcoming atmosphere for guests.

This position includes competitive pay of $17/hour, along with various employment benefits such as health insurance and PTO for full-time employees. Join a team that values growth opportunities and excellent customer interactions.

Qualifications

• Prior customer service experience required.
• Must be a 'people person' providing exceptional service.
• Competency in counting money and processing payments.

Responsibilities

• Greet guests warmly as they enter and leave.
• Process payments and serve food or beverages.
• Maintain a clean and organized workspace.

Skills

Customer service experience

Strong multi-tasking skills

Point-of-Sale system experience

Ability to work quickly in a fast-paced environment

Cheerful and positive attitude

Job description

Counter Server / Front-of-House

We seek experienced and enthusiastic servers to join our famous Harriet's Hamburgers team! At Harriet's Hamburgers, we believe that every job has the potential to help you be the best you can be, and we are committed to fulfilling that promise.

Why Work with Us?

Harriet's Hamburgers Signature Employment Benefits:

• Highly Competitive Hourly + Full tips!
• Employee discounts
• Growth opportunities
• PTO (for full-time employees)
• Health Insurance (for full-time employees)
• Dental & Vision Insurance (for full-time employees)
• 401K (for full-time employees)

Job Overview

As a Counter Server / Front-of-House (FOH) Team Member, you will be the face of our company and the first step in providing quality service and hospitality to our guests. Your responsibilities will include:

• Warmly greeting guests as they enter and leave the restaurant
• Accurately describing dishes and making appropriate recommendations
• Correctly entering orders into our Point-of-Sale system
• Processing payments and serving food or beverages at the counter
• Maintaining a clean and organized workspace
• Providing quick, friendly, and accurate service
• May be requested to run food to guests tables, clear tables and keep all aspects of the dining room area clean.

Qualifications

We are looking for applicants who exhibit the following qualities:

• Prior customer service experience
• A true “people person” providing exceptional and gracious service
• Experience working with a Point-of-Sale system
• Ability to work quickly and independently in a fast-paced environment
• Strong multi-tasking skills
• Competency in counting money and processing payments
• Ability to work effectively and efficiently even in stressful situations
• A genuine commitment to excellence and success
• Consistency and reliability
• Cheerful and positive attitude
• Values teamwork and loves serving and helping others

Applicants must be able to:

• Smile and maintain eye contact
• Speak enthusiastically
• Make emotional connections with guests
• Stand for extended periods

Average Rate: $17 / hour (Average rate includes hourly wage + average hourly tip earnings)