Front of House Team Member - Flexible Hours & Fast-Paced

The Durban Group; Charlotte (NC); On-site; USD 18,000 - 21,000; Full time

Job summary

Harriet’s Hamburgers in Charlotte, NC is seeking a Front of House Team Member to greet guests, take orders, and ensure a friendly, efficient experience at the counter or register. You will be part of a team that values great food, service, and attitude.

The role offers flexible hours with weekends and holidays required. You’ll work closely with kitchen and leadership to maintain a clean dining area and uphold food safety standards while delivering hospitality.

Qualifications

• Experience in customer service or restaurant work preferred but not required.
• Strong communication and teamwork skills are essential.
• Able to work in a fast-paced environment.
• Friendly, dependable and enthusiastic attitude.
• Willingness to learn and grow within the company.
• Must be able to work flexible hours, including weekends and holidays.

Responsibilities

• Greet every guest with a warm, genuine smile and friendly attitude
• Take orders accurately and efficiently at the counter or register
• Deliver excellent hospitality and maintain a clean, inviting dining area
• Work closely with the kitchen and leadership teams to ensure smooth service flow
• Maintain food safety, sanitation, and quality standards at all times
• Assist with opening and closing duties as assigned
• Support your teammates by running food, restocking supplies, and keeping workstation
• Uphold Harriet’s brand culture through positivity, professionalism, and teamwork

Skills

Customer service

Teamwork

Communication

Friendly attitude

Flexibility

Weekend availability

Job description

Harriet’s Hamburgers in Charlotte, NC is seeking a Front of House Team Member to greet guests, take orders, and ensure a friendly, efficient experience at the counter or register. You will be part of a team that values great food, service, and attitude.

The role offers flexible hours with weekends and holidays required. You’ll work closely with kitchen and leadership to maintain a clean dining area and uphold food safety standards while delivering hospitality.