Guest Experience Associate - Free Movies & Growth

Cinemark USA, Inc.; Odessa (TX); On-site; USD 15,000 - 18,000; Full time

Benefits offered by this job

Employee Discount

401(k) Matching

Growth Opportunities

Education Assistance

Health Benefits

Parental Leave

Paid Time Off

Daily Pay

Free Movies

Job summary

Cinemark USA, Inc. is seeking a Team Member to deliver exceptional guest service across operations including box office and concessions. You will greet Guests, operate the POS system, verify tickets, and guide Guests to theaters with up-to-date show information.

The role requires strong communication, the ability to work in a team, and attentiveness to safety and cleanliness. Flexible hours and a positive attitude are essential for success.

Qualifications

• Must be at least 16 years of age.
• Excellent guest service and communication skills.
• Ability to work in a fast-paced, team environment.
• Accuracy with cash handling and basic math.

Responsibilities

• Greet Guests in a friendly, timely manner.
• Operate POS system for transactions at the register.
• Verify tickets and guide Guests to seating.
• Provide pricing, show info, and promotions to Guests.
• Respond to guest questions with professionalism and courtesy.
• Maintain theatre cleanliness and safety standards.
• Assist with opening/closing duties and other tasks as needed.

Skills

Customer service

Cash handling

English proficiency

Teamwork

Interpersonal communication

Tools

POS system

Job description

Cinemark USA, Inc. is seeking a Team Member to deliver exceptional guest service across operations including box office and concessions. You will greet Guests, operate the POS system, verify tickets, and guide Guests to theaters with up-to-date show information.

The role requires strong communication, the ability to work in a team, and attentiveness to safety and cleanliness. Flexible hours and a positive attitude are essential for success.