Cinema Guest Experience Associate — Free Movies

Cinemark USA, Inc.; Monaca (Beaver County); On-site; USD 15,000 - 17,000; Full time

Benefits offered by this job

Employee Discount

401(k) Matching

Health Benefits

Parental Leave

Paid Time Off

Daily Pay

Free Movies

Job summary

Cinemark USA, Inc. is seeking Team Members to create a welcoming environment for Guests and to be knowledgeable about movies, events, pricing and promotions. Team Members may work as Usher, Box Office or Concessionist depending on staffing needs.

The role emphasizes accuracy, quick service, and a heroic guest experience, with responsibilities spanning ticketing, customer inquiries, safety, cleanliness, and daily operations.

Qualifications

• Must be at least 16 years of age.
• Availability to work flexible hours including evenings, weekends, and holidays.
• Provides excellent Guest service and effective communication in English.

Responsibilities

• Greets Guests with a smile in a timely and professional manner and operates Cinemark’s POS system for all transactions.
• Verifies tickets at podium and directs Guests to an auditorium.
• Ensures tickets are sold in accordance with MPAA rating system and company policy.
• Provides pricing, movie information and event details to Guests.
• Responds to phone calls and questions from Guests in a professional manner.
• Maintains theatre cleanliness and safety, including common areas and auditoriums.
• Assists with opening and closing duties as assigned.

Skills

Guest service

Cash handling

English communication

Teamwork

Flexible hours

Tools

POS system

Job description

Cinemark USA, Inc. is seeking Team Members to create a welcoming environment for Guests and to be knowledgeable about movies, events, pricing and promotions. Team Members may work as Usher, Box Office or Concessionist depending on staffing needs.

The role emphasizes accuracy, quick service, and a heroic guest experience, with responsibilities spanning ticketing, customer inquiries, safety, cleanliness, and daily operations.