Guest Experience Associate — Flexible Shifts

Royal Farms; Carrollton (VA); On-site; USD 19,000 - 26,000; Full time

Job summary

Royal Farms seeks a Customer Service Associate to support store leadership by performing a range of tasks that ensure safe, efficient, and customer-focused operations. This includes food service preparation, point-of-sale transactions, housekeeping duties, and general store upkeep.

The Associate plays a key role in delivering an exceptional experience by greeting customers with friendliness, efficiency, and professionalism—ultimately supporting brand loyalty and Royal Farms’ standard of

Qualifications

• Must be at least 16 years old.
• Strong communication and customer service skills.
• Ability to multitask effectively in a fast-paced environment.
• Must learn and follow Royal Farms safety processes and procedures.
• Prior experience in food service or customer service is preferred.

Responsibilities

• Deliver outstanding customer service and greet customers.
• Process transactions at the register and handle payment methods.
• Assist with food service preparation and maintain accuracy and speed.
• Restock products and ensure shelf and display integrity.
• Keep the store clean, safe, and well-organized; report unsafe conditions.

Skills

Customer service

Strong communication

Teamwork

Multitasking

Safety procedures

Tools

POS system

Job description

Royal Farms seeks a Customer Service Associate to support store leadership by performing a range of tasks that ensure safe, efficient, and customer-focused operations. This includes food service preparation, point-of-sale transactions, housekeeping duties, and general store upkeep.

The Associate plays a key role in delivering an exceptional experience by greeting customers with friendliness, efficiency, and professionalism—ultimately supporting brand loyalty and Royal Farms’ standard of