Guest Experience Associate — Flexible Scheduling

Chick-fil-A; Leominster (MA); In loco; USD 17.000 - 20.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fun work environment

Flexible scheduling

Scholarship opportunities

Competitive pay

Descrizione del lavoro

Chick-fil-A Leominster is hiring Team Members for front-of-house roles to deliver an exceptional dining experience in a friendly environment. You will represent the brand, engage with guests, and support daily operations.

The position offers full-time and part-time opportunities, a positive work culture, opportunities for growth, and competitive pay. Training emphasizes teamwork, service excellence, and community involvement.

Competenze

• Provide exceptional dining experiences for guests with a friendly demeanor.
• Demonstrate strong interpersonal and communication skills in a fast-paced environment.
• Maintain high standards of cleanliness, safety, and hospitality.

Mansioni

• Smile and create eye contact with guests.
• Speak enthusiastically and engage with customers.
• Make emotional connections with guests and support the team.
• Follow restaurant rules and dress code at all times.
• Be adaptable, dependable, and work well in a team.

Conoscenze

Customer service

Interpersonal skills

Communication

Teamwork

Multi-tasking

Reliability

Descrizione del lavoro

Are you ready to have a positive impact in the Fitchburg and Leominster community?

Come join our grand opening front of house team at Chick-fil-A in Leominster, MA!

The Front of House Team Member plays an essential role in creating an exceptional guest experience and supporting the smooth operation of the restaurant. This position is responsible for providing warm, attentive, and efficient service; accurately processing orders and transactions; maintaining clean, organized, and well-stocked service areas; and supporting front counter, drive-thru, and dining room operations. Team Members work collaboratively to uphold Chick-fil-A Leominster’s standards for hospitality, food safety, cleanliness, and operational excellence while demonstrating professionalism, reliability, and a positive, team-oriented attitude.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Front of House Team Member Responsibilities:

• Demonstrate the Chick-fil-A Core 4:Smiling, Eye Contact, Speaking in a friendly tone, always say “My Pleasure”
• Deliver friendly, efficient, and exceptional guest service.
• Greet guests, take and accurately fulfill orders, and assist with front counter, drive-thru, and dining room operations.
• Maintain a clean, organized, and welcoming restaurant environment.
• Follow Chick-fil-A service, food safety, and operational standards.
• Work collaboratively with team members to ensure smooth and efficient shifts.
• Respond to guest needs and concerns with professionalism and a positive attitude.
• Support opening, closing, stocking, and routine cleaning responsibilities as assigned.
• Demonstrate teamwork, reliability, and a commitment to Chick-fil-A’s values
• Handle cash and electronic payments accurately and securely while following established cash-handling and security procedures.
• Follow Chick-fil-A’s uniform and appearance standards

Qualifications and Requirements:

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to stand for long periods of time

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.