Guest Experience Team Member - Growth & Development

Chick-fil-A; Chicopee (MA); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Closed Sundays

Scholarship opportunities

Competitive pay

Learning from Leaders

Growth & development

Job summary

Chick-fil-A Chicopee is hiring Team Members to deliver signature Chick-fil-A service and exceptional dining experiences in a fast-paced, guest-focused environment. You will be part of a locally owned restaurant operated by an independent Operator, with opportunities to learn and grow alongside experienced leaders.

As a Team Member, you will stay adaptable, maintain a positive attitude, and contribute to a collaborative culture.

Qualifications

• Consistency and reliability.
• Cheerful and positive attitude.
• Loves serving and helping others.
• Customer service-oriented.
• Strong interpersonal skills.
• Detail-oriented.
• Able to multitask.
• Works well independently and in a team environment.
• Flexible schedule.
• Able to lift and carry boxes regularly.
• Able to stand for long periods.

Responsibilities

• Smile.
• Create and Maintain Eye Contact.
• Speak Enthusiastically.
• Make Emotional Connections with Guests.
• Honor and encourage others to follow the vision and values of the Restaurant.
• Multitask quickly, yet thoroughly.
• Be team-oriented, adaptable, dependable, with a strong work ethic.
• Work on their feet for several hours at a time.
• Communicate effectively with guests and Team Members.
• Prepare, cook, assemble, and present food safely, quickly, and efficiently, meeting Chick-fil-A standards.
• Be knowledgeable of the assignments for all kitchen stations, including fries, breading, assembling, boards, and food prep.
• Stock kitchen inventory as needed.
• Keep the kitchen neat, clean, and orderly at all times.
• Keep up-to-date with new products rolled out by Chick-fil-A.
• Work safely around kitchen equipment and report any maintenance issues to Leadership.
• Maintain personal knowledge by completing in-house training and staying up-to-date on any changes.
• Complete all opening or closing tasks as assigned.
• Adhere to Chick-fil-A rules and dress code at all times.
• Other duties as assigned.

Skills

Customer service

Interpersonal skills

Detail-oriented

Multitasking

Teamwork

Positive attitude

Job description

Chick-fil-A Chicopee is hiring Team Members to deliver signature Chick-fil-A service and exceptional dining experiences in a fast-paced, guest-focused environment. You will be part of a locally owned restaurant operated by an independent Operator, with opportunities to learn and grow alongside experienced leaders.

As a Team Member, you will stay adaptable, maintain a positive attitude, and contribute to a collaborative culture.