Guest Experience Associate — Flexible Schedule & Benefits

Dave & Buster's; Birmingham (AL); Hybrid; USD 11,000 - 14,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Free games

Job summary

Dave & Buster's in Birmingham, AL, is seeking a Team Member to deliver an unparalleled guest experience through food, drinks, and games. You will greet Guests with enthusiasm, assist with requests, and guide them through their Midway experience in a fast-paced environment.

The role requires flexible scheduling, including days, nights, and weekends, and you may lift up to 30 pounds. Training emphasizes teamwork, cost controls, and maintaining a clean, inviting Winner’s Circle area.

Qualifications

• Must be friendly and able to greet guests with enthusiasm.
• Willing to work days, nights, and weekends as required.
• Ability to lift up to 30 pounds and stand for long periods.

Responsibilities

• Greet guests and provide warm, welcoming service.
• Assist Guests with requests and answer questions; make recommendations.
• Provide game assistance and notify managers or technicians as needed.
• Stock, display, and secure merchandise; conduct inventory as required.
• Maintain cleanliness and organization in the Winner’s Circle area.
• Collaborate with team members to ensure smooth operations and guest satisfaction.

Skills

Strong communicator

Customer service

Multitasking

Tools

Point-of-sale

Job description

Dave & Buster's in Birmingham, AL, is seeking a Team Member to deliver an unparalleled guest experience through food, drinks, and games. You will greet Guests with enthusiasm, assist with requests, and guide them through their Midway experience in a fast-paced environment.

The role requires flexible scheduling, including days, nights, and weekends, and you may lift up to 30 pounds. Training emphasizes teamwork, cost controls, and maintaining a clean, inviting Winner’s Circle area.