Guest Service Associate - Fast-Paced Restaurant

churchs; Alabama; On-site; USD 15,000 - 18,000; Full time

Job summary

Church's Chicken in the United States is hiring a Restaurant Team Member. You will greet guests warmly, take and fill orders quickly, upsell according to management directions, and handle cash with accuracy.

You'll ensure timely service, rotate products, keep the display clean, maintain stock of cups, napkins, and iced tea, and assist with other duties as assigned by the Restaurant General Manager.

Qualifications

• High school diploma or GED.
• At least 6 months of related experience.
• Knowledge of restaurant policies and procedures.
• Ability to handle cash accurately.

Responsibilities

• Greets customers with a sincere smile and maintains a welcoming attitude.
• Takes and fills the customer’s order within service time.
• Suggestive upsell of products as directed by management.
• Collects money and delivers orders to customers.
• Addresses customer service issues or complaints and notifies management as needed.
• Verifies cash in drawer and counts cash at the end of the shift.
• Notifies Manager in Charge of any deletions, over-rings or equipment problems.
• Rotates products and maintains display case cleanliness.
• Keeps service area stocked with napkins, cups, lids, etc.; maintains iced tea supply.
• Performs all other duties as assigned.

Education

High school diploma or GED

Job description

Church's Chicken in the United States is hiring a Restaurant Team Member. You will greet guests warmly, take and fill orders quickly, upsell according to management directions, and handle cash with accuracy.

You'll ensure timely service, rotate products, keep the display clean, maintain stock of cups, napkins, and iced tea, and assist with other duties as assigned by the Restaurant General Manager.