Guest Experience Associate - Family Play Park

Dinotopia; Tennessee; Híbrido; USD 25.000 - 33.000; Jornada completa

Descripción de la vacante

Dinotopia in Madison, TN seeks a friendly guest services team member to welcome families, answer questions, and support birthday parties. You will ensure a smooth check-in, manage waivers and wristbands, and assist with admissions and add-ons, while keeping the facility clean and safe for young children.

This role emphasizes hospitality, reliability, and teamwork, with duties spanning lobby management, party room setup, and daily cleaning. Weekend availability is a must.

Formación

• Warm, upbeat and genuinely enjoys being around kids and families.
• Comfortable learning tablet-based software.
• Weekend availability required.

Responsabilidades

• Greet guests warmly and check families in quickly and accurately.
• Ensure waivers are completed and wristbands are issued before play.
• Process admissions, memberships, party bookings, and retail transactions on a tablet POS.
• Answer pricing, package, party, and availability questions.
• Help families find add-ons to enhance their visit.

Conocimientos

Warm demeanor

Customer service

Clear communication

Retail experience

Cleaning

Tablet software

Herramientas

Tablet-based software

Descripción del empleo

Dinotopia in Madison, TN seeks a friendly guest services team member to welcome families, answer questions, and support birthday parties. You will ensure a smooth check-in, manage waivers and wristbands, and assist with admissions and add-ons, while keeping the facility clean and safe for young children.

This role emphasizes hospitality, reliability, and teamwork, with duties spanning lobby management, party room setup, and daily cleaning. Weekend availability is a must.