Guest Experience Associate — Box Office & Concessions

Schulman Theatres; Weatherford (TX); On-site; USD 12,000 - 21,000; Full time

Job summary

Schulman Theatres in Weatherford, TX is seeking team members to serve guests across box office, concession, bowling, and arcade areas. You will provide friendly, responsive service to ensure guests have an exceptional experience and are eager to return.

Responsibilities include handling cash, taking food and drink orders, verifying ages for rated movies, ringing orders, and maintaining clean, safe service areas. A positive attitude and SMILE are essential for success in this fast-paced venue.

Qualifications

• Guest-focused service throughout duties
• Accurate cash handling procedures
• Friendliness and responsiveness to guests
• Food and beverage service in concessions and at points of sale
• Verify patrons' age for rated movies when required
• Operate register, ring orders, collect payment and make change
• Maintain safe serving techniques and report issues to management
• Maintain a positive attitude and SMILE at all times
• Keep areas clean during and after events
• Maintain clean and orderly work areas and equipment
• Perform other duties as assigned by supervisors or management

Responsibilities

• Maintains a Guest focus while performing duties
• Follows proper cash handling procedures
• Sets up, maintains and operates Concession Stand and cashier station at box office, bowling, and arcade.
• Takes food orders and drink orders from patrons.
• Verifies legal age of patrons going to rated R movies.
• Rings food and beverage orders into register, collects payment, and make change
• Practices safe serving techniques and informs manager on duty of any action that is necessary
• Maintains a positive attitude and always SMILE.
• Keeps area clean during and after event
• Keeps work area, equipment, utensils, counters, and storage areas clean and orderly
• Other duties as assigned by supervisors or management staff

Skills

Guest focus

Cash handling

Customer service

Food and beverage service

POS/register

Job description

Schulman Theatres in Weatherford, TX is seeking team members to serve guests across box office, concession, bowling, and arcade areas. You will provide friendly, responsive service to ensure guests have an exceptional experience and are eager to return.

Responsibilities include handling cash, taking food and drink orders, verifying ages for rated movies, ringing orders, and maintaining clean, safe service areas. A positive attitude and SMILE are essential for success in this fast-paced venue.