Guest Experience Associate - Arcade & Bowling

Round1 Entertainment Inc; North Riverside (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

1 hour to play non-prize arcade games

90 minutes of bowling per week (shoes)

1 hour of karaoke/billiards per week

50% discount on food items per shift

1 complimentary beverage per shift

Job summary

Round1 Entertainment Inc in North Riverside, IL, is looking for a friendly, outgoing team member to engage customers in a busy bowling center and arcade environment. You’ll be part of a lively guest-facing team and help ensure a positive experience for players and guests.

The role requires a High School Diploma or GED and open availability for shifts, including openings and closings. Duties include assisting guests, maintaining game areas, answering calls, and collaborating with management on

Qualifications

• High School diploma or GED required.
• 1–2 years in hospitality or retail preferred.
• Strong customer service and communication skills.

Responsibilities

• Engage customers during shifts to determine needs.
• Maintain inventory levels in arcade games.
• Keep games and counters clean and attractive.
• Respond politely with a friendly demeanor to requests.
• Answer phones for general inquiries.
• Support management with special projects as assigned.

Skills

Customer service

Friendly demeanor

Team player

Communication

Education

High School Diploma or GED

Job description

Round1 Entertainment Inc in North Riverside, IL, is looking for a friendly, outgoing team member to engage customers in a busy bowling center and arcade environment. You’ll be part of a lively guest-facing team and help ensure a positive experience for players and guests.

The role requires a High School Diploma or GED and open availability for shifts, including openings and closings. Duties include assisting guests, maintaining game areas, answering calls, and collaborating with management on