Arcade & Bowling Guest Experience Associate

Round One Entertainment Inc.; Erie (Erie County); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

1 hour arcade play per week

90 minutes bowling per week

1 hour karaoke/billiards per week

50% food discount per shift

Complimentary beverage per shift

Job summary

Round One Entertainment Inc. is seeking an Arcade Department Associate to deliver exceptional customer service in a busy bowling center and arcade environment. You will engage guests, maintain game areas, and support daily operations with a friendly, outgoing attitude.

The role requires a High School Diploma or GED and may involve alcohol/age checks, inventory upkeep, and handling inquiries, with occasional special projects as directed by management.

Qualifications

• High school diploma or GED.
• Minimum of one to two years of experience in a hospitality or retail environment preferred.

Responsibilities

• Engage customers to determine their needs during shifts.
• Maintain inventory levels in amusement games.
• Keep games and counters clean and attractive to customers.
• Respond professionally and politely with a friendly demeanor to customer requests.
• Answer phone calls for general inquiries.
• Perform special projects and other duties as assigned by management.

Skills

Customer service

Hospitality experience

Friendly demeanor

Customer engagement

Education

High school diploma or GED

Job description

Round One Entertainment Inc. is seeking an Arcade Department Associate to deliver exceptional customer service in a busy bowling center and arcade environment. You will engage guests, maintain game areas, and support daily operations with a friendly, outgoing attitude.

The role requires a High School Diploma or GED and may involve alcohol/age checks, inventory upkeep, and handling inquiries, with occasional special projects as directed by management.