Guest Experience Associate — Arcade, Bowling & Karaoke

Round1 Entertainment Inc; Danbury (CT); On-site; USD 2,066,000 - 3,031,000; Part time

Benefits offered by this job

1 hour to play arcade games weekly

90 minutes of bowling per week

1 hour of karaoke/billiards per week

50% discount on food items per shift

1 complimentary beverage per shift

Job summary

Round1 Entertainment Inc. is seeking team members for a fun, fast-paced bowling center environment in Danbury. The role emphasizes delivering friendly customer service, maintaining arcade games, and handling general inquiries with a positive attitude.

Open availability is preferred, with a focus on opening and closing shifts. This position requires a High School diploma or GED and 1–2 years in hospitality or retail settings. Candidates should enjoy working around people and in a lively venue.

Qualifications

• High School diploma or GED.
• Minimum of one to two years of experience in a hospitality or retail environment.
• Open availability, especially opening and closing shifts, preferred.

Responsibilities

• Engage customers to determine whether their needs are met during assigned shifts.
• Maintain inventory levels in amusement games.
• Keep games and counters clean and visually attractive.
• Respond politely with a friendly demeanor to customer requests.
• Answer phone calls for general inquiries.
• Perform special projects and other duties as assigned by management.

Skills

Customer service

Communication

Teamwork

Education

High School diploma or GED

Job description

Round1 Entertainment Inc. is seeking team members for a fun, fast-paced bowling center environment in Danbury. The role emphasizes delivering friendly customer service, maintaining arcade games, and handling general inquiries with a positive attitude.

Open availability is preferred, with a focus on opening and closing shifts. This position requires a High School diploma or GED and 1–2 years in hospitality or retail settings. Candidates should enjoy working around people and in a lively venue.