Guest Experience Associate

Target; Charlotte (NC); On-site; USD 18,000 - 25,000; Part time

Job summary

Target in Charlotte, NC is seeking a Guest Advocate to greet guests, help locate items, and ensure a friendly, efficient shopping experience. You will explain benefits, enroll guests in loyalty programs, and operate checkout and drive-up features with care.

The role emphasizes strong communication, quick problem solving, teamwork, and a positive attitude in a fast-paced store environment, including nights and weekends.

Qualifications

• Communicating and interacting with guests to build a welcoming guest experience.
• Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns.
• Adapting to different guest interactions and situations.
• Promoting and engaging around various benefits, offerings and services.
• Willingness to work a flexible schedule including nights, weekends and holidays.

Responsibilities

• Create an Easy, Inspiring and Friendly guest experience by delivering on commitments.
• Greet guests and help them find what they need or resolve issues for a smooth shopping experience.
• End every guest transaction with a sincere thank you and maintain a positive attitude.
• Support teammates in other areas and learn to use Target app features and loyalty programs.
• Scan and bag items efficiently while following safety standards and store policies.

Skills

Guest interaction

Problem solving

Adaptability

Communication

Service orientation

Tools

Handheld scanners

Target App

POS system

Job description

Target in Charlotte, NC is seeking a Guest Advocate to greet guests, help locate items, and ensure a friendly, efficient shopping experience. You will explain benefits, enroll guests in loyalty programs, and operate checkout and drive-up features with care.

The role emphasizes strong communication, quick problem solving, teamwork, and a positive attitude in a fast-paced store environment, including nights and weekends.