Guest Experience Associate

Dollar Tree, Inc.; Burlington (MA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores is looking for a Customer Service Associate in Burlington, Massachusetts, to enhance the shopping experience for customers. Key responsibilities include assisting with inquiries, managing cash transactions, and maintaining store cleanliness.

The ideal candidate should have a high school diploma and prior customer service experience in retail. Excellent communication and organizational skills, along with the ability to meet physical demands are essential. The position offers various perks, including retirement plans and educational assistance.

Qualifications

• Previous customer service experience in retail or similar environments is highly preferred.
• Ability to lift between 30 and 50 lbs and meet demands of frequent physical activities is required.
• Must follow instructions and effectively interpret operational documents.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions and maintain cash security.
• Keep the store neat and presentable by cleaning and restocking.

Skills

Customer service skills

Organizational skills

Communication skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

Dollar Tree Stores is looking for a Customer Service Associate in Burlington, Massachusetts, to enhance the shopping experience for customers. Key responsibilities include assisting with inquiries, managing cash transactions, and maintaining store cleanliness.

The ideal candidate should have a high school diploma and prior customer service experience in retail. Excellent communication and organizational skills, along with the ability to meet physical demands are essential. The position offers various perks, including retirement plans and educational assistance.