Guest Experience Associate

Cedar Point; Avon (OH); Sur place; USD 15 000 - 21 000; Plein temps

Avantages offerts par ce poste

Paid training

FREE uniforms

FREE Admission to Cedar Point and our/

FREE tickets and discounts to local

FREE tickets for family and friends

20% discounts on food and merchandise

Employee-only ride nights

Résumé du poste

Cedar Point in Ohio is hiring a Guest Experience Associate to ensure our guests have the best day ever. You’ll listen to feedback, resolve issues, and answer questions about the park to create memorable visits.

You’ll be an expert on accessibility services, reunite guests with belongings, and provide friendly service throughout the park. This on-site role includes some evenings and weekends, with a pay rate of $13 per hour.

Qualifications

• Genuine passion for helping guests.
• Good judgement and safety awareness.
• Ability to interact with people from diverse backgrounds.
• Availability to include some weekdays, weekends, evenings and holidays.

Responsabilités

• Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
• Interact with different people of all ages and backgrounds.
• Gain skills, knowledge and experience that will benefit your future.

Connaissances

Customer service

Communication

Conflict resolution

Teamwork

Adaptability

Description du poste

At Cedar Point, work is FUN! Working as a Guest Experience Associate, you’ll ensure our guests have the best day ever! You'll exceed guest expectations by listening to feedback, providing recovery, and assist with questions about the park. You’ll also…

• Assist with resolving guest conflicts in a polite and professional manner.
• Provide exceptional service to guests regarding their questions and concerns.
• Troubleshoot difficulties guests experience to minimize interruptions to their visit.
• Become an expert on Cedar Point’s accessibility services and provide access to Cedar Point’s attractions to guests with disabilities.
• Reunite guests with their belongings at Lost and Found.

Some of our amazing perks and benefits:

• Paid training and FREE uniforms!
• FREE Admission to Cedar Point and our other properties!
• FREE tickets and discounts to local attractions!
• FREE tickets for family and friends!
• 20% discounts on food and merchandise!
• Employee-only ride nights, game nights, and FREE FOOD events!

Overview

$13/hour.

Ages 18+

At Cedar Point, work is FUN! Working as a Guest Experience Associate, you’ll ensure our guests have the best day ever! You'll exceed guest expectations by listening to feedback, providing recovery, and assist with questions about the park. You’ll also…

• Assist with resolving guest conflicts in a polite and professional manner.
• Provide exceptional service to guests regarding their questions and concerns.
• Troubleshoot difficulties guests experience to minimize interruptions to their visit.
• Become an expert on Cedar Point’s accessibility services and provide access to Cedar Point’s attractions to guests with disabilities.
• Reunite guests with their belongings at Lost and Found.

Some of our amazing perks and benefits:

• Paid training and FREE uniforms!
• FREE Admission to Cedar Point and our other properties!
• FREE tickets and discounts to local attractions!
• FREE tickets for family and friends!
• 20% discounts on food and merchandise!
• Employee-only ride nights, game nights, and FREE FOOD events!

Responsibilities

Come join our world class team at Cedar Point. Cedar Point provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy! As a member of our team, you’ll…

• Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
• Interact with different people of all ages and backgrounds.
• Gain skills, knowledge and experience that will benefit your future.

Qualifications

• You!
• People who love helping others and will support the needs of our guests and associates.
• Good judgement and a commitment to safety.
• Ability to work and interact with people from diverse backgrounds.
• Individuals with a passion and excitement about Cedar Point.
• Availability to include some weekdays, weekends, evenings, and holidays.