Guest Experience Ambassador — Weekend Part-Time

Prestige; Hopewell (VA); On-site; USD 17,000 - 25,000; Part time

Job summary

Creekside Post Acute in Hopewell, VA is seeking a Part Time Weekend Guest Services team member to welcome residents and families from admission to discharge.

The role focuses on exceptional customer service, coordinating with departments, and supporting admissions, tours and engagement efforts. You will be the primary contact for needs, help prepare rooms, and assist with administrative tasks while maintaining a friendly, professional demeanor.

Qualifications

• Exceptional customer service skills.
• Professional, personable and friendly demeanor.
• Ability to multitask and perform administrative tasks.
• Ability to engage with patients, families and staff effectively.

Responsibilities

• Conduct Ambassador Rounds to ensure rooms are ready for admission.
• Meet with patients and families upon admission to assist with transition.
• Understand staff roles to address needs appropriately.
• Complete various administrative projects as directed by supervisor.
• Use computer skills to accomplish required tasks.
• Support admissions and activities with tours, paperwork, and engagement.

Job description

Creekside Post Acute in Hopewell, VA is seeking a Part Time Weekend Guest Services team member to welcome residents and families from admission to discharge.

The role focuses on exceptional customer service, coordinating with departments, and supporting admissions, tours and engagement efforts. You will be the primary contact for needs, help prepare rooms, and assist with administrative tasks while maintaining a friendly, professional demeanor.