Guest Experience Ambassador (Part-Time, Flexible Hours)

Paycom - ATS; Atlanta (GA); On-site; USD 2,066,000 - 2,755,000; Part time

Benefits offered by this job

Free dining

Free parking

Discounts

Job summary

Georgia World Congress Center Authority (GWCCA) seeks a part-time Guest Services Specialist to engage with guests, answer inquiries, resolve concerns, and provide information to ensure welcoming, safe experiences at events.

The role requires strong interpersonal communication, adaptability, and a service-first mindset, with possible evenings, weekends, and holiday availability based on event needs.

Qualifications

• Ability to analyze situations quickly and determine proper action
• Develop and maintain effective relationships
• Self-awareness and integrity
• Strong oral and written communication skills
• Must be at least 18 years old and have HS diploma or GED

Responsibilities

• Deliver outstanding customer service and greet event attendees
• Provide directions to facility and surrounding areas
• Answer questions and respond promptly at information desks
• Assist ADA patrons when necessary
• Complete administrative paperwork and reporting as required
• Support safety and risk management guidelines during events

Skills

Communication skills

Customer service

Multitasking

Interpersonal skills

Education

High school diploma or GED

Job description

Georgia World Congress Center Authority (GWCCA) seeks a part-time Guest Services Specialist to engage with guests, answer inquiries, resolve concerns, and provide information to ensure welcoming, safe experiences at events.

The role requires strong interpersonal communication, adaptability, and a service-first mindset, with possible evenings, weekends, and holiday availability based on event needs.