Facilities Dispatch & Service Operator

Paycom - ATS; Atlanta, Northern (GA, KY); Hybrid; USD 17,000 - 24,000; Part time

Benefits offered by this job

Free on-site dining

Free on-site parking

Discounts on insurance

Job summary

The Georgia World Congress Center Authority (GWCCA) is hiring a part-time Facility Services Operator to handle the Campus Operations hotline, log maintenance requests, dispatch work orders, and deliver professional customer service in a fast-paced venue.

Ideal candidates bring a minimum of a high school diploma and at least one year in customer service, plus proficiency with Microsoft Office, and the ability to multitask across call handling, data entry, and coordination during events.

Qualifications

• Minimum three (3) years high school education or general education equivalent.
• Minimum one (1) year experience in a customer service position or related function.
• Intermediate skills in using Microsoft Office and other technology.
• Ability to use office software to create, format and edit documents and presentations.

Responsibilities

• Operate computer-based software, telephone, two-way radios, and radio base station equipment.
• Receive, log and dispatch work order calls promptly and effectively through the Campus Operations hotline.
• Perform as a point of information to the general public if/as needed.
• Maintain an organized and productive workflow in accordance with departmental standard, and ensure the maximum efficiency is realized.
• Create documents, presentations, reports, and other written communication using a variety of software systems and technology.
• Conduct building inspections and create work orders to address identified issues.

Skills

Customer service

Communication

Multitasking

Integrity

Relationship building

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The Georgia World Congress Center Authority (GWCCA) is hiring a part-time Facility Services Operator to handle the Campus Operations hotline, log maintenance requests, dispatch work orders, and deliver professional customer service in a fast-paced venue.

Ideal candidates bring a minimum of a high school diploma and at least one year in customer service, plus proficiency with Microsoft Office, and the ability to multitask across call handling, data entry, and coordination during events.