Guest Experience Ambassador - Front Desk & Directions

Covenant Health; Knoxville (TN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

tuition reimbursement

student loan assistance

certification bonuses

leadership development programs

Job summary

Covenant Health's Fort Sanders Regional Medical Center in Knoxville, TN seeks a Courtesy Ambassador for the Info Desk. The role greets guests, escorts wheelchairs when needed, and provides information and directions at the entrance of the hospital.

This full-time position supports a busy medical center environment. Fort Sanders Regional is part of Covenant Health, a large nonprofit health system offering tuition reimbursement, loan assistance, certification bonuses, and leadership development

Qualifications

• Minimum Education: None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. Preference may be given to individuals possessing a HS diploma or GED.
• Minimum Experience: None
• Licensure Requirement: None

Responsibilities

• Welcomes guests upon entry of the building.
• Provides assistance to guests that need help from their car.
• Responsible for cleaning the front entrance area.
• Provides directions and other helpful information.
• Reports any problems to Courtesy Ambassador Manager.
• Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.

Job description

Covenant Health's Fort Sanders Regional Medical Center in Knoxville, TN seeks a Courtesy Ambassador for the Info Desk. The role greets guests, escorts wheelchairs when needed, and provides information and directions at the entrance of the hospital.

This full-time position supports a busy medical center environment. Fort Sanders Regional is part of Covenant Health, a large nonprofit health system offering tuition reimbursement, loan assistance, certification bonuses, and leadership development